Welcome to our little community noticeboard! This is where all the juicy updates, sweet deals, and special offers hang out. 🍭✨
Want the scoop even faster? Join our VIP Facebook group here: https://www.facebook.com/groups/milkiecoqueens 🛍️💬
• Free samples are a fun surprise! You'll get up to 5 per order/customer, and they might include wax melts, bath goodies, or keychain cuties. 🎁
• Current turnaround time:Up to 10 business days - good things take time, right? ⏳💖
We want to take a moment to thank you for your support in 2024. As a growing business, we’ve had some incredible highs, but we also faced a few challenges—and we want to be upfront about them.
One of the biggest hurdles last year was with our email system. We experienced significant issues with both inbound and outbound emails, which led to delays and, understandably, some frustration. We know how important it is to be reachable, and we’re so sorry if this impacted your experience with us.
The good news? We’ve switched to a brand-new email provider, and we’ve taken extra steps to ensure communication runs smoothly moving forward. Along with improving our email reliability, we’ve also:
✅ Enhanced team training to provide faster, more helpful responses.
✅ Updated processes to prioritize your inquiries.
✅ Committed to making customer service a top priority for 2025.
We’re not just aiming to fix the past—we’re focused on building a future where you feel valued, heard, and supported every time you shop with us.
If you ever have questions, concerns, or just want to say hi, we’d love to hear from you! Drop us an email anytime - we promise we’ll get back to you faster than ever. 💌
